CUSTOMER CARE
Shipping & Returns
Shipping
NURAISON works with independent supplier and fulfillment partners. Products in the same order may ship separately and arrive on different days. Available shipping methods, charges and estimated delivery timing are shown at checkout when available.
Returns
Contact nuraisoninfo@gmail.com within 14 days of delivery before sending anything back. If a product-specific return window or restriction is shown on the product page or order confirmation, that product-specific term applies.
Damaged or incorrect items
Contact us as soon as possible, preferably within 7 days of delivery, with your order number and clear photos so we can work with the fulfillment partner on the appropriate resolution.